Your full catalogue in 1 m². Sell what's not on the shelf.
An in-store ordering kiosk is a self-service screen that lets customers browse and order a retailer’s full catalogue from about 1 m² of floor space. Stores never miss a sale on items not physically in stock, and staff only need to know the screen — not every product. Payback is typically driven by captured lost sales and larger average baskets.
Your highly effective digital sales assistant takes up just 1 m².
- 1 m²
- Floor space - full catalogue access
- 100%
- Catalogue available - every size, every variant
- 24/7
- Available even when staff are busy
- ∞
- Languages - switch on tap
Kiosks do four different jobs - pick the one that matters
A kiosk is only as useful as the data behind it. We integrate with your e-commerce, POS, inventory, payment and loyalty systems — and we handle the integration as part of the rollout, not as a separate project.
1. Endless aisle
Customers browse and order your full range from the shop floor, including the sizes, colours and lines you do not stock in that store. The sale still closes in-store, even when the
item ships from the warehouse, so you stop losing baskets to “not in stock right now.”
2. Self-service ordering
3. Click & collect / pickup
Customers order online or at the kiosk and collect in store. A QR code or order number opens the locker or flags the counter, with no staff lookup needed. Collection brings people
back through your doors, where they often add to the basket on the way out.
4. Self check-out
- Fashion: extended sizes & colours
- "Not in your size in store? Order it here, free home delivery." Captures the sale you'd otherwise lose. Particularly strong for retailers with deep size ranges and high stock-out frequency.
- Specialty retail: long-tail catalogue
- Sporting goods, hobby, hardware — items you can't physically stock but customers want. Kiosk sells them anyway, ships from DC.
- QSR & café: self-order at peak
- Reduces queue time, increases basket size, frees staff to focus on prep and service. Multi-language built in for travel locations.
- Grocery: click & collect pickup
- Customer scans QR or order number, locker opens, parcel collected. No staff needed for pickup operations during off-peak hours.
- Hospitality: self check-in
- Hotels, co-working, serviced offices. Day-pass purchase, member check-in, guest invitations — front desk handles exceptions, not routine.
- Travel retail: language & conversion
- Airports and travel hubs where customers want to browse in their own language without staff intervention. Kiosks lift conversion in transit retail.
Where kiosks earn their place
Connects to systems you already have
A kiosk is only as useful as the data behind it. We integrate with your e-commerce, POS, inventory, payment and loyalty systems — and we handle the integration as part of the rollout, not as a separate project.
The hardware
Software & payment
Payment:
Visa/Mastercard
Wallets:
Apple/Google Pay
Also:
MobilePay
Connectivity:
Ethernet + WiFi
Fallback:
Optional 4G
Monitoring:
PRIME 24/7
Form factors
Sizes:
21.5" – 55"
Touch:
PCAP, multi-touch
Gloved-finger:
Compatible
Mount:
Floor-stand, wall, counter
Recessed:
Yes
Accessibility:
WCAG + ADA
From first conversation to operations
- 01. Dreaming
- 02. Planning
- 03. Agreeing
- 04. Executing
- 05. Monitoring
- 01. Dreaming
- 02. Planning
- 03. Agreeing
- 04. Executing
- 05. Monitoring
Will a kiosk pay for itself?
Frequently asked questions
Will customers actually use them?
Yes, especially when the kiosk sits where people already pause and staff point shoppers to it in the first weeks. Once customers learn they can get sizes and lines that are not on the
shelf, they come back to it on their own.
Will they replace staff?
No. They take the routine lookups and orders off your team, so staff spend their time on service and selling instead of the stockroom. Most retailers move people onto the floor
rather than reduce headcount.